Your safety comes first
Betting should be entertainment — not a source of stress. bet23 provides real self-control tools so you can play mindfully, set the limits you need, and find help when you need it.
Available tools
Our position
Bet23 believes that betting on football, UFC, crash games, or slots should be a form of entertainment — just like going to the movies, watching the Brasileirão at a bar, or playing video games. It's an activity that can be fun, exciting, and social when you stay aware of your own limits.
The problem starts when gambling stops being entertainment and becomes a source of financial stress, family conflict, or an urge that's hard to control. That's not a weakness — it's a dynamic that can happen to anyone, and bet23 takes it seriously.
That's why the platform offers a real set of self-control tools built into the dashboard of every registered account. These aren't decorative warnings nobody reads — they're fully functional controls you can activate in minutes, directly through the bet23 interface on your phone, no need to contact support.
Beyond the technical tools, bet23's support team is available 24 hours a day, in Portuguese, to guide you on using the responsible gambling features, how to request self-exclusion, or simply to talk if you feel gambling is affecting other areas of your life. No responsible gambling request is treated as a formality — it's a priority.
Bet23 also takes proactive measures: the system monitors behavioral patterns — such as a sudden spike in deposit volume or unusually long gaming sessions — and may reach out to users to offer support before things escalate. This isn't surveillance — it's care.
Below you'll find all available tools, how to activate them, warning signs that gambling may be getting out of hand, and guidance on where to find specialized help in Brazil.
Need help right now? If you feel gambling is affecting your financial or emotional well-being, contact our support team immediately via chat or at suporte@bet23.click. We also recommend CVV (Centro de Valorização da Vida) at 188, available 24 hours a day.
Control in your hands
All the tools below are available free of charge to any registered user. You activate them through your account dashboard — no red tape, no need to justify anything.
Set a maximum deposit amount per day, per week, or per month. Once configured, the limit takes effect immediately — no deposit above the defined amount will be processed until the period resets. To increase a limit, there is a 7-day grace period before the change takes effect. To decrease it, the change is immediate.
Set a maximum net loss amount per period — daily, weekly, or monthly. Once the limit is reached, your account is automatically locked for new deposits for the rest of that period, regardless of your available balance. It's a safety net that works even in the heat of the moment.
Set up notifications to receive an alert after 30 minutes, 1 hour, 2 hours, or any interval of your choice of continuous play. The alert appears on your phone or computer screen with the option to continue or end the session. It's easy to lose track of time on Aviator or in the live casino — this alert helps you regain control.
Need a break without permanently closing your account? The temporary pause suspends access for periods ranging from 24 hours to 7 days, with a single click. During the pause, you cannot log in, make deposits, or place bets. Once the period ends, your account is automatically reactivated.
Suspend your account for periods ranging from 1 month to 12 months. During the self-exclusion period, you cannot access the platform, make deposits via Pix or any other method, or place bets. Self-exclusion cannot be reversed before the chosen end date — that firm block is precisely what makes the tool effective.
Permanent account closure, with no possibility of reopening. Any real balance available is returned via Pix to the key registered under the account holder's CPF before closure. If you've decided that bet23 isn't the right environment for you right now, this option is available and will be processed without question.
To activate any of these tools, go to Account Settings → Responsible Gambling via the bet23 dashboard on mobile or desktop, or reach out through 24/7 support and our team will activate it for you within minutes.
Recognize the signs
There is no single profile for someone who develops a gambling problem. It can be anyone — someone who bets on the Brasileirão every weekend, someone who plays Aviator occasionally, someone who visits the live casino now and then. The warning sign isn't how often you play; it's the relationship you have with gambling.
Some patterns are worth paying attention to. If you identify with more than two or three of the items below, it may be a good idea to talk to our support team or a specialist.
You deposit more than you planned or use money set aside for other expenses — rent, groceries, bills — to place bets.
After a loss, you feel a strong urge to deposit more to "win back" what you lost — and the losing cycle repeats.
You hide from family or friends how much you bet or how much you've lost, or you feel ashamed or guilty after gambling.
You feel anxious, irritable, or restless when you can't access the platform or when you try to stop betting.
Sessions that were meant to last 30 minutes stretch into hours without you noticing — on crash games, slots, or in the live casino.
Gambling is causing conflict with people close to you, distancing you from friends, or affecting your professional life.
Self-Assessment
Check the situations that apply to your relationship with betting over the last 30 days. There's no judgment here — it's simply a way to gain more clarity about your own behavior.
Why this matters
Responsible gambling isn't a footer disclaimer. At bet23, it's a product decision — every feature listed below is fully functional and available right now.
None of bet23's responsible gambling tools require you to contact support or fill out a form. Deposit limits, session alerts, and self-exclusion are all under Settings → Responsible Gambling, accessible from your phone at any time of day.
Registering with bet23 requires a CPF, and your date of birth is verified automatically. Accounts belonging to users under 18 are blocked before they are created. If a minor is identified on an existing account, it is closed immediately and access is revoked.
The bet23 system monitors patterns such as sudden spikes in Pix deposit volume, extended sessions on crash games or slots, and betting sequences that suggest loss-chasing behavior. When identified, these patterns may trigger a proactive message from our support team.
When you activate self-exclusion — temporary or permanent — on bet23, the block takes effect immediately and cannot be reversed by the user before the period ends. There is no "undo" option during the period, because that unconditional block is exactly what makes the tool genuinely effective.
Bet23's support team is trained to handle responsible gambling conversations with care and without judgment. If you call or open a chat at 3 in the morning after a long Aviator session to ask for help activating self-exclusion, that's exactly what you'll get — fast, in Portuguese.
At bet23, reducing a deposit limit takes effect immediately. Increasing a limit requires a 7-day waiting period before it kicks in — this intentional design protects users who might make impulsive decisions in the moment and later regret them.
Step by step
You can activate any tool in under two minutes from your phone. Here's how:
Log in to bet23.click from your phone or computer. If you don't have an account yet, create one for free — registration takes less than 2 minutes with your CPF and email.
Click the profile icon in the top right corner and go to the Settings menu. On mobile, the menu is accessible via the hamburger icon on the user dashboard.
Inside Settings, find the "Responsible Gambling" section — it's prominently displayed in the menu, not hidden away. You'll see all available tools along with the current status of each one.
Select the tool you want to use, set your parameters (limit amount, period, self-exclusion duration) and confirm. Most settings take effect immediately.
You'll receive a confirmation email with the details of the setting you activated. Keep that email — it records what was configured and when. If you don't receive it, check your spam folder or contact support.
Need more help?
If you'd rather not do it yourself or run into any trouble with the process, our support team can activate any responsible gambling tool on your behalf — no unnecessary questions, no delays.
Available 24 hours at the bottom of the screen on any bet23 page. It's the fastest channel — most responsible gambling requests are resolved in under 5 minutes.
Email suporte@bet23.click with the subject line "Responsible Gambling — [your name]". We respond within 2 hours, with priority given to self-exclusion requests.
For permanent self-exclusion requests or more sensitive situations, you can ask to be assisted by a team member trained in responsible gambling. Just mention it when you get in touch.
In case of crisis: if you or someone you know is going through a difficult time related to gambling, in addition to our support, CVV — Centro de Valorização da Vida — is available at 188, available 24 hours a day, every day, free of charge from any mobile or landline phone in Brazil.
Minor protection
Bet23 has a zero-tolerance policy for access by users under 18. Registration requires a CPF, and your date of birth is verified automatically at sign-up — accounts belonging to minors are blocked before they are created.
If you're a parent or guardian concerned about a minor accessing the platform, there are some practical steps that can help:
If you suspect a minor has accessed or created a bet23 account, contact support immediately. We investigate and close the account as a priority, with no justification required.
Age verification is automatic at registration via CPF and cannot be bypassed.
Common Questions
Related documents
The full terms of use for bet23, including the detailed conditions governing the self-exclusion tools.
Read Terms →How bet23 handles data generated by responsible gambling monitoring, in accordance with the LGPD.
Read Policy →Answers about your account, Pix withdrawals, bonuses, and more — including questions about our responsible gambling tools.
View FAQ →Play at your own pace
Set your limits before you even make your first deposit. Create your account, decide how much you want to spend per week, and enjoy the Brasileirão, UFC, crash games, and the live casino with peace of mind.
Need help right now? Get in touch: suporte@bet23.click
Responsible gambling in practice